If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.
What Will Participants Learn?
Steps that they can take to build credibility.
How to identify the objections that they encounter most frequently.
How to develop appropriate responses when prospective buyers throw a curveball.
Ways to disarm objections with proven rebuttals that get the sale back on track.
How to recognize when a prospect is ready to buy.
How working with their sales team can help them succeed.
What Topics are Covered?
Critical communication and observation skills
Handling customer complaints
Overcoming and handling objections
How can teamwork help me?
Closing the sale
Instruction by an expert facilitator
Small, interactive classes
Specialized participant manual and course materials including a pre-assignment and a post-assignment
A personalized Certificate of Completion