Managing the Virtual Workplace

The future of work is no longer an abstract concept. What once seemed a distant possibility has abruptly turned into an everyday reality for most businesses globally, courtesy of the COVID-19 pandemic. With most employees now forced to carry out their jobs remotely amid lockdowns, companies across all industries are starting a new modus operandi – one called remote working for everyone. Virtual workers and virtual teams are now an essential...

Tough Topics: Talking to Employees about Personal Hygiene

As a manager, you’re probably used to dealing with many tough situations. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This one-day workshop has two major themes: a framework for having tough conversations and some common tough conversations that come up. You’ll walk away prepared for any kind of challenging...

The Professional Supervisor

In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This three-day workshop will give you just that opportunity. What Will...

The ABC’s of Supervising Others

This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement. What Will Participants Learn? Clarify roles and responsibilities of the new job. Adjust to the new role...

Team Building: Developing High Performance Teams

Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this 3-day workshop is a practical...