Category: Core Essentials for Business Professionals
Master the foundational skills every business professional needs to succeed. This section offers practical articles and expert insights on communication, leadership, time management, and other essential competencies. In addition to valuable content, you’ll find interactive workshops designed to enhance your personal development and help you excel in today’s dynamic business environment.
Negotiation is a key skill that, when mastered, can enhance communications and provide better results. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements. What Will Participants Learn? Understand the basic principles of negotiation Prepare for negotiation Respond to...
Everyone gets angry; it's a completely natural response. But do you know how to manage that anger constructively? By the end of this one-day course, you will! What Will Participants Learn? Understand anger and its causes Understand behavior types Develop coping tools Improve your communication skills What Topics are Covered? Defining anger The costs of anger The benefits of anger Buttons and triggers Precipitating...
There are two major myths about conflict: that it always involves anger and that it's always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that. What Will Participants Learn? Understand conflict Be able to identify the stages of conflict Use LECSR to resolve conflict Identify other ways to resolve conflict Develop...