Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This two-day course will help you ensure your organization is ready to manage any kind of crisis.
What Will Participants Learn?
Assign people to an appropriate crisis team role
Conduct a crisis audit
Establish the means for business continuity
Determine how to manage incidents
Help your team recover from a crisis
How to apply the process
What Topics are Covered?
What is crisis management?
Training leaders and staff
Conducting the crisis audit
Performing a risk level analysis
Developing a response process
Consulting with the experts
Incident management techniques
Working through the issues
Establishing an emergency operations center
Building business continuity and recovery
Recovering and moving on
Plenty of case studies and practice opportunities
Instruction by an expert facilitator
Small, interactive classes
Specialized participant manual and course materials including a pre-assignment and a post-assignment
A personalized Certificate of Completion