Core Negotiation Skills

Negotiation is a key skill that, when mastered, can enhance communications and provide better results. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.

What Will Participants Learn?
 Understand the basic principles of negotiation
 Prepare for negotiation
 Respond to challenges
 Create win-win situations
 Develop sustainable agreements

What Topics are Covered?
 Define negotiation
 Use key success strategies
 Apply different negotiation approaches
 Establish rules that lead to effective negotiation
 Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
 Set limits
 Maintain composure when things get heated
 Collaborate and foster cooperation
 Remain focused
 Keep an open mind
 Decide what kind of relationship we wish to foster
 Use additional resources and expertise
 Keep an open mind
 Create a sustainable agreement
 Incorporate everyone’s perspective
 Gain consensus

What’s Included?
 Instruction by an expert facilitator
 Small, interactive classes
 Specialized participant manual and course materials including a pre-assignment and a post-assignment
 A personalized Certificate of Completion