Learning Center of Excellence

Train-the-Trainer – Inspire, Motivate, and Educate

Every day, training is becoming part of more job descriptions. Whether it's teaching a new employee what their role is or training 100 employees on how to manage their time better, some basic learning principles apply. This one-day course will help you become the type of trainer that people really learn from. What Will Participants Learn? Develop the essential skills for a trainer Understand adult learning Know how to develop a...

Stress Relief and Stress Reduction

Stress seems like an inevitable part of life. The demands of work, home, and society can place a lot of stress on just about anyone. This one-day workshop will help you identify your personal stressors and will explore some ways to manage and prevent stress. What Will Participants Learn? Understand stress Be better able to deal with stressful situations Become more stress-resilient Personalize techniques to manage stress Develop...

Secrets of Change Management

In today's world, change is inevitable and often difficult to deal with. During this one-day course, you will learn how to implement, manage, and cope with change. What Will Participants Learn? Find different ways of looking at change Create a change implementation strategy Make change easier for yourself and others Develop techniques to cope with change, including resiliency and stress management Know how to maintain a sense of...

Current Project Management Techniques to Increase Effectiveness

Have you ever had to take on one of the following tasks?• Planning a party• Building a shed• Preparing an annual report• Developing a new productThese could all be projects! Managing projects successfully is a key skill for success. This one-day course will teach you how to manage each phase of a project: conceptual, planning, execution, and termination. What Will Participants Learn? Understand project management basics Be...

Core Negotiation Skills

Negotiation is a key skill that, when mastered, can enhance communications and provide better results. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements. What Will Participants Learn? Understand the basic principles of negotiation Prepare for negotiation Respond to...

Controlling Anger Before It Controls You

Everyone gets angry; it's a completely natural response. But do you know how to manage that anger constructively? By the end of this one-day course, you will! What Will Participants Learn? Understand anger and its causes Understand behavior types Develop coping tools Improve your communication skills What Topics are Covered? Defining anger The costs of anger The benefits of anger Buttons and triggers Precipitating...

Conflict Resolution

There are two major myths about conflict: that it always involves anger and that it's always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that. What Will Participants Learn? Understand conflict Be able to identify the stages of conflict Use LECSR to resolve conflict Identify other ways to resolve conflict Develop...

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