Learning Center of Excellence

Workplace Harassment: What It is and What to Do About It

In 2009 alone, the US Equal Employment Opportunity Commission ordered that $294,200,000 (that’s 294.2 million dollars!) be paid out for discrimination and harassment charges. No wonder companies are working to be more proactive in preventing harassment.

But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day workshop.

What Will Participants Learn?
 Understand what behavior is and is not appropriate in the workplace, and why
 Help your company create and implement a harassment policy
 Protect yourself and your staff against harassment incidents and complaints
 Understand when mediation is and is not appropriate
 Understand the four-stage complaint resolution process
 Help identify solutions to a harassment complaint

What Topics are Covered?
 Reasonable man/woman guidelines
 Benefits of harassment training
 Types of harassment
 Preventing harassment
 Protecting yourself from harassment
 Confronting a harasser
 The effective NO
 The four-stage complaint process
 Mediation
 False complaints
 Keeping the workplace running

What’s Included?
 Instruction by an expert facilitator
 Small, interactive classes
 Specialized participant manual and course materials including a pre-assignment and a post-assignment
 A personalized Certificate of Completion


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