Everyone gets angry; it’s a completely natural response. But do you know how to manage that anger constructively? By the end of this one-day course, you will!
What Will Participants Learn?
Understand anger and its causes
Understand behavior types
Develop coping tools
Improve your communication skills
What Topics are Covered?
The costs of anger
The benefits of anger
Buttons and triggers
Passive, manipulative, assertive, aggressive, and passive-aggressive behavior types
Starting an anger log
A model of release
Developing your assertiveness
Instruction by an expert facilitator
Small, interactive classes
Specialized participant manual and course materials including a pre-assignment and a post-assignment
A personalized Certificate of Completion