There are two major myths about conflict: that it always involves anger and that it’s always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that.<\/p>\n\n\n\n
What Will Participants Learn? What Topics are Covered? What\u2019s Included? There are two major myths about conflict: that it always involves anger and that it’s always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that. What Will Participants Learn?\uf0fc Understand conflict\uf0fc Be able to identify […]<\/p>\n","protected":false},"author":1,"featured_media":1049,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-94","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-core-essentials-for-business-professionals"],"_links":{"self":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/94","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/comments?post=94"}],"version-history":[{"count":2,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/94\/revisions"}],"predecessor-version":[{"id":152,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/94\/revisions\/152"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media\/1049"}],"wp:attachment":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media?parent=94"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/categories?post=94"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/tags?post=94"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/strong>\uf0fc Understand conflict
\uf0fc Be able to identify the stages of conflict
\uf0fc Use LECSR to resolve conflict
\uf0fc Identify other ways to resolve conflict
\uf0fc Develop personal skills necessary to resolve conflict<\/p>\n\n\n\n
<\/strong>\uf0fc Defining conflict
\uf0fc Types of conflict
\uf0fc Benefits of conflict
\uf0fc Costs of conflict
\uf0fc The role of anger in conflict
\uf0fc The five stages of conflict
\uf0fc The LECSR tool
\uf0fc Setting norms and rules
\uf0fc Seven steps to ironing things out
\uf0fc Using mediation and facilitation
\uf0fc Confrontational facilitation
\uf0fc Managing differences collaboratively
\uf0fc Asking questions
\uf0fc Listening skills
\uf0fc Non-verbal communication
\uf0fc Problem solving tools
\uf0fc Managing anger and stress
\uf0fc Stress management techniques
\uf0fc Stress management through positive self-talk<\/p>\n\n\n\n
<\/strong>\uf0fc Instruction by an expert facilitator
\uf0fc Small, interactive classes
\uf0fc Specialized manual and course materials
\uf0fc A personalized Certificate of Completion<\/p>\n","protected":false},"excerpt":{"rendered":"