Session<\/strong><\/td>Topic<\/strong> <\/strong><\/td>Learning Objectives<\/strong><\/td><\/tr> <\/strong> 1<\/strong><\/td>Defining Public Relations<\/strong><\/td>* To define the practice of public relations and underscore its importance as a valuable and powerful societal force in the 21st<\/sup> century. * To explore the various publics of public relations, as well as the field\u2019s most prominent functions. * To underscore the ethical nature of the field and to reject the notion that public relations practitioners are employed in the practice of \u201cspin.\u201d * To examine the requisites \u2013 both technical and attitudinal \u2013 that constitute an effective public relations professional. <\/td><\/tr> <\/strong> 2<\/strong><\/td>Public Opinion<\/strong><\/td>* To discuss the phenomenon of public opinion, contemporary examples of it, the areas that impact it, and how it is formed. * To explore the issue of attitudes, how they are influenced, motivated, and changed. * To discuss the area of persuasion, its various theories, and how individuals are persuaded. * To examine reputation, particularly corporate image, and how companies might enhance their reputation. <\/td><\/tr> | 3<\/strong><\/td>Management<\/strong> <\/strong><\/td>* To discuss public relations as a \u201cmanagement\u201d function that serves the organization best when it reports to the CEO. * To explore in detail the elements that constitute a public relations plan. * To discuss public relations objectives, campaigns, and budgets. * To compare and contrast the internal public relations department and the external public relations agency. <\/td><\/tr> | 4<\/strong><\/td>Ethics<\/strong><\/td>* To discuss the one aspect that should differentiate public relations from the law and other business pursuits \u2013 ethics. * To explore ethics \u2013 or the lack thereof \u2013 in today\u2019s business, government, media, and public relations cultures. * To discuss the concept of corporate social responsibility. * To underscore the bedrock importance of public relations professionals \u201cdoing the right thing.\u201d <\/td><\/tr> | 5-6 <\/strong><\/td>Media & Social Media<\/strong><\/td>* To discuss the bedrock importance of media relations as the most fundamental skill in public relations work. * To explore media communication in all its forms \u2013 print, electronic, internet. * To discuss the value of publicity as more powerful and credible than advertising. * To examine the proper way of dealing with journalists vis-\u00e0-vis organizational publicity. * To discuss the phenomenon of social media and its lasting impact on the practice of public relations. * To explore the general parameters of public relations and the Internet. * To discuss the four primary social media vehicles of Facebook, Twitter, LinkedIn, and YouTube and how public relations professionals use them. * To examine the pros and cons of dealing with bloggers and the new journalists who populate the Internet. <\/td><\/tr> | <\/td> | <\/td> | Midterm<\/strong><\/td><\/tr>7<\/strong><\/td>Employee Relations<\/strong><\/td>* To discuss an often-overlooked but core critical constituency for organizational management, and the internal public. * To explore the philosophy of dealing with employees in an era of layoffs and meager job growth. * To discuss the various tactics \u2013 print, online, and broadcast \u2013 of communications with the internal public. * To examine the ways that social media have complicated and made more challenging the function of communicating with employees. <\/td><\/tr> | <\/strong> 8<\/strong><\/td>Community Relations<\/strong><\/td>* To discuss the importance of dealing with \u201ccommunities,\u201d both geographic and ethnic. * To review the tradition of corporate social responsibility that has uniquely characterized U.S. institutions. * To discuss the multicultural publics that populate society, including Hispanics, blacks, Asians, and groups beyond nationalities, such as seniors and gays. * To examine the role of public relations in orchestrating the activities of nonprofit organizations. <\/td><\/tr> | <\/strong> 9<\/strong><\/td>International Consumer Relations<\/strong><\/td>* To examine the important public of \u201cconsumers,\u201d both in the United States and around the world. * To explain the nuances of consumer relations; dealing persuasively with customers and prospects to build an agreeable consumer experience. * To discuss the growth of the \u201cconsumer movement\u201d in America and around the world. * To explore the building of worldwide brands through positive public relations activities, conducted on a consistent basis throughout geographic markets. <\/td><\/tr> | <\/strong> 10<\/strong><\/td>Crisis Management<\/strong><\/td>* To discuss the importance on counseling on the actions and managing the communication of an organization in crisis. * To explore the role of public relations in managing issues and risks and communicating in a crisis. * To discuss, in detail, the aspects of crisis planning, message mapping, and implementing crisis communication. * To examine how media relations differs in time of crisis than in normal everyday operations. <\/td><\/tr> | <\/strong> 11<\/strong><\/td>Government Relations<\/strong><\/td>* To discuss the prevalence of government at all levels of daily life and the impact that public relations plays in communicating the platforms and programs of legislators. * To review the unusual distinction that the practice of \u201cpublic relations\u201d has played in government history. * To discuss the use of public relations by the president and in government departments, agencies, and at the state and local levels. * To examine the role, responsibilities, and tactics of those who \u201clobby\u201d the government to influence legislation. <\/td><\/tr> | <\/td> | <\/td> | Final Exam<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":" This course focuses on the communication between an individual or organization and the public to promote stakeholder acceptance and approval. Students explore traditional and emerging components of the public relations process through mass media, as well as the needs of different types of businesses, such as corporations, non-profit organizations, and governmental offices. By the end […]<\/p>\n","protected":false},"author":1,"featured_media":470,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-management-diploma"],"_links":{"self":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/comments?post=653"}],"version-history":[{"count":11,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/653\/revisions"}],"predecessor-version":[{"id":1496,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/653\/revisions\/1496"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media\/470"}],"wp:attachment":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media?parent=653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/categories?post=653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/tags?post=653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}} | | | | | | | | | | | | | | | | | | | | | | | | | |