{"id":52,"date":"2020-09-16T09:32:28","date_gmt":"2020-09-16T09:32:28","guid":{"rendered":"https:\/\/stellarconsultingandtraining.com\/?p=52"},"modified":"2021-01-17T12:46:55","modified_gmt":"2021-01-17T12:46:55","slug":"active-listening","status":"publish","type":"post","link":"https:\/\/stellarconsultingandtraining.com\/2020\/09\/16\/active-listening\/","title":{"rendered":"Active Listening"},"content":{"rendered":"\n<p>Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This one-day workshop will help participants develop and practice their active listening skills.<\/p>\n\n\n\n<p><strong>What Will Students Learn?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Define active listening and its key components<\/li><li>Identify ways to become a better listener<\/li><li>Use body language to reflect a positive listening attitude<\/li><li>Understand the difference between sympathy and empathy, and when each is appropriate<\/li><li>Create a listening mindset using framing, positive intent, and focus<\/li><li>Be genuine in your communications<\/li><li>Understand the communication process<\/li><li>Ask questions, probe for information, and use paraphrasing techniques<\/li><li>Build relationships to create an authentic communication experience<\/li><li>Identify common listening problems and solutions<\/li><\/ul>\n\n\n\n<p><strong>What Topics are Covered?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Defining active listening<\/li><li>Body language basics<\/li><li>Attitude is everything!<\/li><li>Encouraging conversation<\/li><li>Building relationships<\/li><li>Getting over listening roadblocks<\/li><\/ul>\n\n\n\n<p><strong>What\u2019s Included?<\/strong><br>\uf0fc Instruction by an expert facilitator<br>\uf0fc Small, interactive classes<br>\uf0fc Specialized manual and course materials<br>\uf0fc A personalized Certificate of Completion<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><!-- AddThis Related Posts generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This one-day workshop will help participants [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><!-- AddThis Related Posts generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":1050,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-52","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career-development"],"_links":{"self":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":3,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/52\/revisions"}],"predecessor-version":[{"id":142,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/52\/revisions\/142"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media\/1050"}],"wp:attachment":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media?parent=52"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/categories?post=52"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/tags?post=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}