{"id":167,"date":"2020-09-18T08:34:16","date_gmt":"2020-09-18T08:34:16","guid":{"rendered":"https:\/\/stellarconsultingandtraining.com\/?p=167"},"modified":"2021-01-17T12:02:52","modified_gmt":"2021-01-17T12:02:52","slug":"conflict-resolution-dealing-with-difficult-people","status":"publish","type":"post","link":"https:\/\/stellarconsultingandtraining.com\/2020\/09\/18\/conflict-resolution-dealing-with-difficult-people\/","title":{"rendered":"Conflict Resolution: Dealing With Difficult People"},"content":{"rendered":"\n
Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, you will learn how to turn difficult situations into opportunities for growth.<\/p>\n\n\n\n
What Will Participants Learn? What Topics are Covered? What\u2019s Included? Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. […]<\/p>\n","protected":false},"author":1,"featured_media":1035,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career-development"],"_links":{"self":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/comments?post=167"}],"version-history":[{"count":1,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/167\/revisions"}],"predecessor-version":[{"id":168,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/posts\/167\/revisions\/168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media\/1035"}],"wp:attachment":[{"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/media?parent=167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/categories?post=167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stellarconsultingandtraining.com\/wp-json\/wp\/v2\/tags?post=167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/strong>\uf0fc Recognize how your own attitudes and actions impact others.
\uf0fc Find new and effective techniques for dealing with difficult people.
\uf0fc Learn some techniques for managing and dealing with anger.
\uf0fc Develop coping strategies for dealing with difficult people and difficult situations.<\/p>\n\n\n\n
<\/strong>\uf0fc Conflict as communication
\uf0fc Benefits of confrontation
\uf0fc Preventing problems
\uf0fc Getting focused
\uf0fc Dealing with anger (yours and others)
\uf0fc Dealing with problems
\uf0fc The three step conflict resolution model
\uf0fc Changing yourself
\uf0fc Why don\u2019t people do what they are supposed to?
\uf0fc De-stress options to use when things get ugly<\/p>\n\n\n\n
<\/strong>\uf0fc Instruction by an expert facilitator
\uf0fc Small, interactive classes
\uf0fc Specialized participant manual and course materials including a pre-assignment and a post-assignment
\uf0fc A personalized Certificate of Completion<\/p>\n","protected":false},"excerpt":{"rendered":"